Privacy Policy

Last updated: March 10, 2026

prompt kitabah, operated by kitabah Company WLL (”prompt kitabah,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you access or use our website, products, and services.

By using prompt kitabah, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

kitabah Company WLL

prompt kitabah

Email: info@kitabah.net

Website: https://kitabah.net

Address: Office No. 13, Building 928,

Road 2831, Block 504, Budaiya,

Kingdom of Bahrain

For the purposes of applicable law in the Kingdom of Bahrain, kitabah Company WLL is the controller of the personal data described in this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

• our website and landing pages;

• account registration and authentication;

• prompt submission and generation features;

• subscriptions, billing, and payment-related interactions;

• support requests and communications;

• analytics, logs, and product usage data;

• any other interactions with prompt kitabah services.

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked to from our site or integrated into our services, each of which is governed by its own privacy terms.

3. Information We Collect

We may collect the following categories of information:

A. Account Information

• name;

• email address;

• login credentials or authentication identifiers;

• account settings and profile data.

B. Prompt and Content Data

• prompts, instructions, and text you submit;

• generated outputs;

• saved prompts, edits, history, tags, and related organizational data;

• content you choose to store within the platform.

C. Transaction and Subscription Information

• subscription plan details;

• billing status;

• invoices and transaction records;

• limited payment-related metadata.

We do not typically store full payment card details ourselves. Payment information is generally processed by third-party payment service providers.

D. Technical and Device Information

• IP address;

• browser type and version;

• device type and operating system;

• language preferences;

• referral URLs;

• approximate geolocation derived from IP;

• timestamps and log records.

E. Usage Information

• pages viewed;

• actions taken within the platform;

• generation activity;

• session behavior;

• performance and diagnostic data;

• crash and error reports.

F. Communications Information

• messages sent to us;

• support requests;

• survey responses;

• feedback and other correspondence.

G. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to operate the service, remember preferences, maintain security, analyze usage, and improve performance.

4. How We Collect Information

We collect personal data:

• directly from you when you create an account, submit prompts, purchase a subscription, contact us, or otherwise use the service;

• automatically through logs, cookies, analytics tools, and technical signals from your device or browser;

• from service providers that support authentication, payments, hosting, analytics, or customer support;

• from integrations or third-party services when you choose to connect or use them.

5. How We Use Information

We may use personal data for the following purposes:

A. To Provide and Operate the Service

Including account creation, authentication, prompt processing, output generation, data storage, service delivery, and customer support.

B. To Manage Accounts, Plans, and Billing

Including subscriptions, payments, invoicing, fraud checks, account administration, and related records.

C. To Maintain Security and Platform Integrity

Including monitoring, detecting, preventing, and investigating abuse, spam, suspicious activity, unauthorized access, technical incidents, and violations of our terms or policies.

D. To Improve and Develop the Service

Including analytics, quality assurance, debugging, feature development, performance optimization, reliability improvements, and internal reporting.

E. To Communicate With You

Including account notices, service announcements, support responses, technical updates, legal notices, and administrative communications.

F. To Comply With Legal Obligations

Including tax, accounting, legal compliance, regulatory requirements, dispute resolution, and enforcement of our rights and agreements.

G. To Send Service-Related or Marketing Communications

Where permitted by applicable law, we may send product updates, announcements, or promotional communications. You may opt out of marketing communications at any time.

6. Legal Basis for Processing

We process personal data in accordance with applicable laws in the Kingdom of Bahrain, including where processing is necessary for:

• providing the services requested by you;

• performing contractual obligations;

• managing and securing the platform;

• complying with legal and regulatory obligations;

• protecting our legitimate business interests, provided such processing is lawful and proportionate;

• obtaining your consent where consent is required.

7. Prompt Data and Generated Content

prompt kitabah is designed to process user-submitted prompts and generate structured or optimized outputs.

When you use the service:

• content you submit may be processed through our systems and authorized service providers;

• generated outputs are created automatically and should be reviewed before use in legal, financial, medical, or other sensitive contexts;

• you are responsible for ensuring that you have the right and lawful basis to submit any content you provide;

• you should avoid submitting personal data that is sensitive or unnecessary unless doing so is strictly required and lawful.

8. How We Share Information

We do not sell personal data.

We may share personal data with:

• hosting and infrastructure providers;

• authentication and identity service providers;

• payment processors;

• analytics and monitoring providers;

• customer support and communication tools;

• security, anti-fraud, and abuse prevention providers;

• legal, financial, compliance, and professional advisors;

• regulators, courts, law enforcement, or government authorities where disclosure is required by law or lawful process;

• a buyer, successor, affiliate, or investor in connection with a merger, acquisition, restructuring, financing, or sale of assets.

Where third parties process personal data on our behalf, we require them to do so only for authorized purposes and under appropriate confidentiality and security obligations. Bahraini law also regulates disclosure and processing by controllers, including limits on disclosure without consent except where legally permitted.

9. International Data Transfers

Because some of our service providers or technical infrastructure may be located outside the Kingdom of Bahrain, personal data may be transferred to, stored in, or processed in other jurisdictions.

Where such transfers take place, we will take reasonable and appropriate steps to ensure that the transfer is lawful and that personal data remains protected in accordance with applicable law in the Kingdom of Bahrain. Bahrain’s data protection framework expressly addresses transfers outside the Kingdom, including transfers to jurisdictions recognized as providing adequate protection or other legally permitted cases.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the service;

• maintain user accounts;

• complete transactions;

• comply with legal, tax, and accounting obligations;

• resolve disputes;

• enforce agreements;

• prevent fraud and abuse.

When personal data is no longer required, we will delete it, anonymize it, or securely isolate it, unless retention is required by law.

11. Data Security

We implement reasonable technical, administrative, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

These measures may include access controls, secure infrastructure, encryption in transit, authentication safeguards, logging, monitoring, backup procedures, and vendor management controls.

However, no method of transmission over the internet or method of storage is completely secure. As a result, we cannot guarantee absolute security.

12. Your Rights

Subject to applicable law in the Kingdom of Bahrain, you may have the right to request:

• access to the personal data we hold about you;

• correction of inaccurate or incomplete data;

• objection to processing in certain circumstances;

• restriction or cessation of processing where legally applicable;

• deletion of personal data where retention is no longer justified or legally required;

• withdrawal of consent where processing is based on consent.

To exercise any of these rights, please contact us at info@kitabah.net. We may need to verify your identity before responding to your request.

13. Cookies and Similar Technologies

We may use cookies and similar technologies for the following purposes:

Strictly Necessary

To enable essential website and platform functions, including authentication, security, session management, and core service operation.

Functional

To remember preferences and improve usability.

Analytics

To understand traffic, product usage, and service performance.

Communications

To manage service notices and product-related communications where appropriate.

You may control cookies through your browser settings. Disabling certain cookies may affect site functionality.

14. Children’s Privacy

prompt kitabah is not directed to children and is not intended to knowingly collect personal data from minors in violation of applicable law.

If you believe that personal data relating to a child has been provided to us unlawfully, please contact us at info@kitabah.net and we will take appropriate action.

15. Third-Party Services and Links

Our services may contain links to third-party websites, products, or services. We are not responsible for the content, privacy practices, or security of those third parties. We encourage you to review their policies before interacting with them.

16. Business Transfers

If prompt kitabah or kitabah Company WLL is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar transaction, personal data may be transferred as part of that transaction, subject to applicable legal and contractual protections.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, service offerings, or legal obligations.

When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of the service after any update becomes effective constitutes your acknowledgment of the revised Privacy Policy.

18. Contact Us